Once you know how you should plan your ordering though, they really are the best anime, manga and other Asian animation & live action online stores out there. Also pray they dont send you a damaged item that they packed themselves because you will be paying the shipping to get it back to them for a replacement. i want to know if i should buy from you guys. My advice is to take your business elsewhere. I actually was concerned that my Yowamushi DVD was a bootleg. They don't treat customers well, even long time ones, and this business practice is shady. You're not the only one and don't do it because you will just have problems later. USPS tells me I can't since they never received it. Anime and Manga - Other Titles This is a split board - You can return to the Split List for other boards . What a way to treat your customer. I learned about Right Stuf… I don’t know when, but it was after I joined this app. Best place to buy anime and manga. I have been ordering from rightstuf for a couple of years now and I love them. Sentai doesn’t believe in pretty insides when it comes to their DVD cases. Have you ever used Right Stuf? Yay! Sales are really where it's at. The selection is great and prices are competitive as well. When calling Right Stuf to address this issue, they told my boyfriend that they can only issue a refund, but not a full refund. To find more information about reviews and trust on Sitejabber.com please visit. I had put all the information in to have it shipped to my work place and it would be here in time for my friends birthday. Upon asking about Vagabond 2, they realized their error and took back the money for that order with the exception of Vagabond 2. So I called FedEx to see what we can do, nothing. Called the company and they proceeded to tell me it was my fault. They'll ship when restocked. I had purchased a bundle of manga from the site but the first time the order didn’t go through, so I decided to order it again and had to wait to see if the order went through. I had a good experience with my purchase. And they will not resend the items out to a new address. It all began with Amagami SS. The characters don’t stand out as much as they would if the design had been printed on paper. To start off, I had ordered a light novel "your name" as a gift. I had to explain to THEM that the website WILL NOT allow you to move forward without a proper validated address. It can sometimes take up to weeks after your purchase for them to deduct from your billing method then two to five days for items to be shipped out. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. I ordered a manga series for my boyfriend a month ago only for it to get cancelled because they wanted my personal information along with my bank statement and my own ID. I ordered them at the end of February and I never got them. I've used RightStuf for about three years, and I've used RightStuf exclusively for anime/manga/LN for over a year now. I stopped ordering from these people a while back. I had put all the information in to have it shipped to my work place and it would be here in time for my friends birthday. It is a pleasure doing business with them and can't ever wait to see what they will be getting in next! Then I sent them an e-mail. They package things very well and I like their customer service team. We are actually working on some new features that will allow email subscribers to control their subscriptions even more. After eight purchases and ordering what I estimate to be around three dozen items, I’ve given Right Stuf $500 plus change. They package things very well and I like their customer service team. Terrible company, do NOT buy from them whatsoever! Like a rip right through the cover. They even sell uncommon titles not sold in stores, (case in point: the Aria manga series.). Pages earn MozRank by the number and quality of other pages that link to them in a similar way to Google PageRank. With Amazon and Right Stuf, I have had to go through the return process one time with each site. Stay safe with our COVID-19 guide. The staff do their best to make customers happy. Items were packaged with care and shipped as soon as they became available! 37 reviews for RightStuff, 2.5 stars: 'Recently I made a purchase for a ton of manga for around $265 which would mean id get free shipping and I got charged (without knowing) $374.64 from right stuff. Reviews The Right Stuf. This website saves cookies to your browser in order to improve your online experience and show you personalized content. I have placed several orders for in-stock items, a few orders for backordered items, and even a handful of preorders for items with future release dates, and RightStuf has expertly juggled all of these—I have received everything in a timely fashion, especially when compared to orders for non-anime items I have placed online with other companies. Ordered 6/8 and "shipped" 6/11. They have a huge variety of products / inventory, lots of promotions throughout the year but most importantly they have excellent customer service! That doesn’t count though, because what if that disc is currently in my DVD player? I've ordered several times and always impressed with care and service! Since Amazon never gave me my $10 dollars off for downloading their app, I thought I would use the discount on the OVA episodes of The World God Only Knows. • Why is it necessary to verify to begin with anyway? I recently went to Barnes & Noble and spent 79 dollars on a total of 5 books. i live in canada and i want to buy some manga. All of that sounds useless to me. Today we received an email stating that the order had been cancelled. Shop on Right Stuf if you want cheap anime! THEY SEND ME AN E-MAIL ON HOW TO PROPERLY ENTER AN ADDRESS IN THEIR WEBSITE. I should have seen the signs prior to my last experience considering that there were times where I emailed customer support and they didn't reply to my e-mails. To add insult to injury, if they decide to remove the ban, I have to pay $18 to have that done. Anime and Manga - Other Titles This is a split board - You can return to the Split List for other boards. I dislike that the disc design. If they're out of stock, then they're out of stock. ". While prices are decent they are not much lower than other retailers that provide faster shipping and MUCH better customer service.As other have said when you have a problem, you have a problem. For two weeks, the package is in limbo. I have heard that since june 2015 rightstuff hasn't been so good. I had purchased a bundle of manga from the site but the first time the order didn’t go through, so I decided to order it again and had to wait to see if the order went through. Right Stuf takes responsibility for absolutely nothing. Despite the global pandemic they have shown dedication to their customers and continue to be my choice online anime shopping. Looking on the back of the collections, each girl has three images take from her arc on the back of the collection they are in, except Tsukasa. Does that make sense? I have been ordering from rightstuf for a while now but this time is the last time I ordered my favorite anime last mouth and never received it I spent my day on the phone talking to rightstuf my post office and usps and they couldn't track my package and they said it got lost in the mail. The selection is great and prices are competitive as well. So… I basically paid $26 for an episode and typo-free subtitles. I do like how the inside of the jacket has Sen all by herself. While prices are decent they are not much lower than other retailers that provide faster shipping and MUCH better customer service.As other have said when you have a problem, you have a problem. That needs to be kept in mind. I should probably try and obtain a legit copy over Amagami SS+, the second season, one day. Looking for a great online anime store then check out Right Stuf Anime. Yes. I have to honest here, I like that the site has sales and discount codes, but I also have some grievances with the company. So it seems that there is no consumer protection as any dispute from your financial institution is not allowed. It’s ironic that I ordered Shana and Yowamushi at the same time. It is so fun to look through Alma's treasures. I called rightstuf to see if I could get a refund and they couldn't do so. Horrible customer service. Hey Joshua, thank you for the feedback. I contacted Right Stuf again saying I simply wanted to return the defective item and they said to contact the one email again.