We have a small dog rescue and work full time at it. We'd love the opportunity to assist and are available 24/7! I then turned to rover.com and messaged 3 caretakers. I’ve only been doing it a short time and have had lots of business. I told her if she couldn't do it to let me know so that I would still have time to find someone else. Rover sitters and walkers receive free support that is available 24/7 and includes veterinary assistance. During this time of uncertainty, we've seen unprecedented growth in dog and pet ownership. Check out what 5,947 people have written so far, and share your own experience. Unbelievable. Also, according to their own terms of service, the reviews on their platform are not accurate or legitimate. They try to buy your silence and that is why no one knows the true number of dogs who have died. The promises "local, loving pet care" and what I got was the opposite. The first night the camera went blurry. I contacted another woman to re-book a reservation, and the first thing she asked me was, "Is your dog ok to play with other doggies? This company is truly exceptional as it has allowed me to create my own schedule and allows you to interact with the amazing four legged furry friends of your neighbourhood. $224 in vet bills and a week off of work to care for my dog, Rover claims no liability and is allowing the sitter to continue to book clients, failing to protect animals from harm at the hands of negligent hosts. She smoked in the house, left it a pig sty and used our bathroom--her clothes and shoes were in the bathroom when we came home a day early. The sitter I contracted with canceled a day before my vacation! I lost my flight (I have lost $ 1550 from my flight tickets), such terrible service provided by Rover. The condition of taking the money they offer in their guarantee? If you do your research and know the right questions to ask you will do well. Does not advocate for anyone. My dog caught a fatal disease while being boarded by a Rover.com dog sitter. Pezzi is a very happy boy! Hang out until you talk to the right person. Not many people in the area that are looking to have their dogs looked after and it's not a very popular site that is a accessible to the public for it to. In addition, Rover provides sitters with free continuing pet education. They failed to give my dog pain meds, threw another dog's meds into his water dish and then notified me that it was not like they had beaten my pets so why was I complaining. We lost $200. As a Rover sitter myself, whenever I speak with potential clients I always let them know what environment we have at home - I have one dog, I am not boarding or watching any other dogs, etc. That morning we found out our vet no longer offers boarding services. My husband and I haven't been a vacation in years. I try to be very careful when I use Rover, Really poor customer service - only email for communication, Must provide a credit card BEFORE contacting anyone, It is a great site to find either a dog sitter or walker. Review: A Detailed Look into This Company. I have had a walker/sitter account with Rover for about two months. You can always view your total earnings for the year on your Rover account dashboard. This is my understanding, but I could be wrong, Rover is a bait and switch company. Their rover guarantee of safety is worthless. I would strongly advise against using Rover, as they do not have any standards or accountability for their sitters. She has hundreds of great reviews but if you read them carefully they are for her watching pets in her home not in yours! They are able to help resolve stressful situations, and assist the sitters in doing the best thing for the dog. Poorly managed site and would not recommend. Are you sure you want to replace it? Although we do ask for credit card information to ensure successful booking and payment, pet owners are never charged until they meet the perfect fit for their needs and book a stay! We miss our dog dearly, he was the most beautiful little guy. Won't waste my time with this site again.