Phone: 575-528-3500. Watch a Demo. It's the perfect place to start if you've been looking to go electric. If you have a dispute or complaint with respect to EPE's billing procedures, deposit requirements, disconnection of service, meter problems or any matter generally relating to EPE's relationship with you as our customer, please contact us. They are open 24 hours a day, seven days a week. Visit our Corporate Sustainability web pages to see data and detailed information regarding our recent sustainability milestones and our approach to environmental stewardship and social responsibility. El Paso Water Electronic Billing and Payment services are provided by CheckFree Corp. EPE bills you on a monthly basis. Payments are posted within minutes of completing the transaction. Customer Charge: The customer charge consists of those costs incurred in making service available including meter and meter reading costs, billing, record keeping and customer service costs. Visit our Corporate Sustainability web pages to see data and detailed information regarding our recent sustainability milestones and our approach to environmental stewardship and social responsibility. Customer Services is still available via email or phone to answer your questions. El Paso Electric offers helpful payment options. Whether you have a question about your bill or need emergency assistance, we're here to help. E-Bill Paperless FAQs. Copies of our rate schedules are available at all of our business offices. You can Make a One Time Payment-- no registration required for a quick, simple, one-time payment. El Paso Electric. Customer service was the worst . © To learn more, click here. For over 100 years, El Paso Electric Company has worked to help our region grow by providing safe, sustainable and reliable energy for our customers. The payments are processed by BillMatrix. ... Payment history; Do you have multiple EPWater accounts? By Phone Checking; Credit/debit card (Visa, MC, Discover) Posts within 1 hour: $2.50: No Registration Necessary: Automated Self Help Toll Free: 1-866-680-5504 Payment is due sixteen (16) calendar days after the date the bill is issued. Introducing the GoEV Savings Program: a new rebates initiative designed to help make Electric Vehicles affordable. Find 90 listings related to El Paso Electric Bill Pay in El Paso on YP.com.  |, EPE Offices and Authorized Payment Centers. Reduce your electric bill. Hereof, can I pay my El Paso Electric Bill? Please have a copy of your El Paso Electric bill available for this payment transaction. Energy Charge - Texas: The energy charge is all costs associated with producing and distributing electricity except fuel costs and customer charges. If paying by check, checking account number and routing number. If you are an El Paso County resident and an El Paso Electric customer in need of payment assistance on your electric bill, please contact El Paso Electric Customer Care at (915) 543-5970 or via email at CustomerCare@epelectric.com. There is a service fee of $2.35 for all forms of payment made using this service. If the dispute is not resolved, EPE will inform you of the complaint procedures available at the Commission. It’s fast and easy. Here, you’ll see everything from billing guidelines and how to read your bill to disputing costs. If you have received a shut-off notice or are paying to have your service restored, please contact El Paso Electric Customer Service in Texas at (915) 543-5970 or in New Mexico at (575) 526-5555 with your confirmation number to advise us of your payment and/or to schedule a reconnection. El Paso Electric, Texas Gas Service and El Paso Water Utilities offer their customers a variety of payment options to make bill payment easy and convenient. Call. Pay by Phone. Our Manage My Account self-service online portal will be undergoing maintenance from Wed., April 7th at 2 pm through Thurs., April 8th at 8 am. The payments are processed by Bill2Pay. Utility Account Contact Information Update. You can find more information as well as learn more about agencies that can help here. Accepted forms of payment: Visa; MasterCard; Discover; ATM/debit cards with a Pulse, Star, NYCE or ACCEL logo; ACH/Electronic Check; Required Information: 7 reviews of El Paso Electric "I would give 0. Give us a call. El Paso Electric provides a way to view, print and pay your bill online anytime. We also accept hundreds of other bills, some of which include utility bills, Lower Valley Water, AT&T, Spectrum, Direct TV, Dish, Cable, Phone Bills, Mortgages, Insurance, Car Loans, and many more. At El Paso Water, we're working for you to make sure you have the water services you need when you need them. Please enter the full account number and billing address zip code as it appears on your El Paso Electric bill. El Paso Electric has been a leader in low carbon generation and will remain so moving forward. If you have received a shut-off notice or are paying to have your service restored. If you dispute a bill, you do not have to pay the disputed amount until resolution of the dispute by EPE. That’s why we have shifted towards increasing our renewable energy to provide clean energy to our customers. © If you have questions concerning any of the information on this page or about your bill, click contact us found throughout this page. After a cash payment is received for the balance of the returned check plus the returned check charge, the returned check will be sent to you if you provide a written request accompanied by a self-addressed stamped envelope. Read on to learn all about clean energy and how we can use it to help create a cleaner greener future. Report electric outages to El Paso Electric company. Thank you all! And now we offer two ways to securely pay your bill online. You can associate your El Paso Electric account with your existing CheckFree Payment Network account by clicking Sign In. We want to provide you with as much information as we can concerning your monthly bill.  |, EPE Offices and Authorized Payment Centers. A returned check charge will be assessed by EPE if an electronic check payment is returned. If you are experiencing any problems with this service, please contact CheckFree Customer Care at 1-800-564-9184. We accept all El Paso Utility Bills which include your El Paso Water Bill, Lower Valley Water Bill, El Paso Electric Bill, or your Texas Gas Bill. If the bank presents a letter to EPE indicating a check has been returned as a result of the bank’s error, there will not be a returned check charge. If a check is returned to EPE by your bank unpaid, there will be a returned check charge. Please enter the full account number and billing address zip code as it appears on your El Paso Electric bill. See reviews, photos, directions, phone numbers and more for El Paso Electric Bill Pay locations in El Paso, TX. Welcome to the online bill payment system for El Paso Electric, hosted by BillMatrix. 2021 El Paso Electric Welcome to the Online Bill Payment System for El Paso Electric, hosted by BillMatrix. To make your El Paso Electric bill payments and/or security deposit payments over the phone, call toll-free 1-800-624-2142. Visit one of our nine payment locations for express bill pay service. 100 N. Stanton. That’s why we have shifted towards increasing our renewable energy to provide clean energy to our customers. To request a Customer Handbook outlining the services you are entitled to as a customer, please contact us. Pay Online or by Phone Make security deposits and bill payments using a credit card, debit card or electronic check online, 24/7. Here we are posting a list of 23 advices from all over the internet about the ways to reduce your El Paso electric bill pay. You’ll need to contact the company and provide information on … El Paso Electric has been a leader in low carbon generation and will remain so moving forward. Once you have signed up, you will receive only electronic bills starting with your next bill. If you experience problems with this service, please contact BillMatrix Customer Care at 1(800) 967-9649. Website Directions Services More Info. This service is free to El Paso Electric … Fax: 575-528-3513. There is a service fee of $1.95 for all forms of payment made using this service including payments made through the Bill2Pay app. The due date appearing on your bill applies only to the current month’s billing. If you do not receive your bill at the usual time, please contact us. It's the perfect place to start if you've been looking to go electric. We have nine payment centers throughout EL Paso County to make your bill paying convenient. Read on to learn all about clean energy and how we can use it to help create a cleaner greener future. Are you in a hurry? If the sixteenth day falls on a holiday or weekend, then the due date is the next business day after the sixteenth day. Payments can be made 24 hours a day, 7 days a week (including holidays) using EPE's mobile-enabled web self-service website. Your bill is considered delinquent when you have a previous balance and is subject to disconnection for nonpayment. A service fee of $2.35 will be applied to all payments made. You might be able to get a payment arrangement through El Paso Electric! El Paso Electric did an awesome job. For over 100 years, El Paso Electric Company has worked to help our region grow by providing safe, sustainable and reliable energy for our customers. El Paso Water » Customer Service » My Account. Now they say it's because of my bank, they have to charge me. They are the only one provider in El Paso, they charge me fees for returning check for last month because they charge me twice . Hello dear visitors! Pay now. Payments made to unauthorized collection agencies are made at the risk of the customer. (915) 543-5970. Hours Monday through Friday El Paso, TX 79901. Customer Central's Online Utility Bill Payment process. Customers paying by … If your bill displays a previous balance, the current bill due date does not apply to that balance. EL Paso A. R. C. Electric, Inc. An EPWater Returned Check Fee of $25 will apply for all electronic payment returns. 2. El Paso electric bill pay. Payments can be made 24 hours a day, 7 days a week (including holidays). El Paso Electric does not receive any portion of the Bill2Pay service fee. Express bill pay made easy. The company offers payment arrangements for customers who are approved. Should you experience technical difficulties processing your payment, please contact Bill2Pay at 1-877-767-6148. We apologize for any inconvenience. (800) 624-2142. Welcome to the online bill payment system for El Paso Water, hosted by BillMatrix. Paying your El Paso Electric bill and/or your security deposit can be done online or by telephone. If using a card to pay, credit card or ATM/debit card number, expiration date and billing zip code (where the credit/debit card statement is mailed for payment). If you need assistance, please email us at customercare@epelectric.com, click on EPE Chat or call us at 1-800-592-1634. Address: Paseo del Este Municipal Utility District 13034 Eastlake Boulevard • Suite D-E El Paso, Texas 79928 Telephone: 915-852-1465 • Fax: 915-858-7540 E-mail: PDECS@inframark.com 100 N. Stanton El Paso, Texas 79901-1341 (800) 592-1634. El Paso Electric has been a leader in low carbon generation and will remain so moving forward. That’s why we have shifted towards increasing our renewable energy to provide clean energy to our customers. EPE does not accept post-dated checks. If you find yourself in in a similar situation, please contact us and ask about our assistance programs. If you find yourself in in a similar situation, please contact us and ask about our assistance programs. Demand Charge: If applicable, this charge recovers a portion of EPE's fixed investment and operating costs associated with generation, transmission and distribution facilities that are in place to meet customer demand for electricity any time. If you file a complaint with the Commission, EPE will not disconnect your service for a disputed amount during any phase of the dispute resolution process until the Commission informs you of its determination; but EPE does expect you to pay all other non-disputed charges as required. Emergency: 575-526-0500. To register, you’ll need your latest water bill to provide us … You can find more information as well as learn more about agencies that can help here. Read on to learn all about clean energy and how we can use it to help create a cleaner greener future. Fuel and Purchased Power - New Mexico: This charge recovers the cost of coal, oil, natural gas, uranium and any other fuels used to generate the electricity we produce and power we purchase from other utilities. You may pay your bill with an electronic check, ATM Debit card that displays the PULSE, STAR, NYCE, or ACCEL logo, or … We've spent some time to gather all these valuable information for you. Payments can be made 24 hours a day, 7 days a week (including holidays). The Payment Agency is a leader in El Paso payment services. Star if I could . Energy Charge - New Mexico: The energy charge is all costs associated with producing and distributing electricity, including a base fuel charge and does not include customer charges. Create one WebConnect account and link all of your properties for viewing through one login. Returned checks must be paid by cash, money order, or a cashier’s check. This service does charge a $2.50 convenience fee for each transaction. When payment is not received by EPE or an authorized agent before close of business on or before the due date, EPE considers the bill delinquent. Please be sure to refer to the particular type of service when looking up this information. Pay your bill almost instantly using a credit card, ATM/debit card or electronic check by phone or online with BillMatrix. At El Paso Disposal, we strive to make it easy to pay your bill online, by phone or by mail. The payments are processed by BillMatrix. A service fee of $1.95 will be applied to all payments made. Please have a copy of your El Paso Electric bill available for this payment transaction. El Paso Electric is always ready to assist our customers and answer questions about electrical bills, service and system reliability. Click here to learn more. Email us © El paso electric Stupid company, I hate u guys ." After many days with no power because of the hurricane, they got our power back fast. El Paso Disposal Pay Bill. This company is a rip off. The Bill2Pay fee for this service will appear on your credit card bill or bank statement. Paying your El Paso Electric bill and/or your security deposit can be done online or by telephone. Ask us! Introducing the GoEV Savings Program: a new rebates initiative designed to help make Electric Vehicles affordable. El Paso Utility Start. 2021 El Paso Electric El Paso Electric Toll free: 1-800-592-1634 (915) 543-5711 Customer Service Texas: (915) 543-5970 New Mexico: (575) 526-5555 And now we offer two ways to securely pay your bill almost instantly using a credit card or! 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